q7979 Privacy Policy
This page explains in detail how we protect and handle your personal information.
Introduction to the Policy
q7979 is an online casino platform built for Myanmar players. We take the security of your personal information very seriously. Any personal information you provide while using our platform will be used only in accordance with the purposes set out in this policy.
This policy explains the types of information we collect, the purposes for which we use it, who we may share it with, your rights regarding the protection of your personal information, and how to contact us.
Section 1 — Types of Personal Information Collected
1.1 Information You Provide Directly
When you register an account, log in, or contact us at q7979, we may request the following information—
- Full name
- Date of birth (to confirm you are 21 or older)
- Email address
- Phone number
- KBZPay, Wave Money, AYA Pay, or CB Pay payment details
- Identity verification documents (for the KYC process)
1.2 Information Collected Automatically
While you use the platform, we automatically record the following technical information—
- IP address and network information
- Browser type and version
- Device information
- Login time and date
- Click and navigation patterns on the platform
- Data collected from cookies and similar tracking technologies
1.3 Financial and Transaction Records
We maintain records of financial transactions, including deposits, withdrawals, bonus claims and gameplay history. These records are essential for financial monitoring and anti-money laundering compliance.
Section 2 — How We Use Your Information
q7979 uses your personal data only for the following purposes—
2.1 Account Management
Used to create and verify your account, maintain security, and handle communications.
2.2 Processing Financial Transactions
We use the necessary data to securely process deposits and withdrawals via KBZPay, Wave Money, AYA Pay and CB Pay. This data must be handled to verify the minimum deposit/withdrawal amount of 10,000 Ks.
2.3 Security and Fraud Prevention
We use your personal data alongside SSL encryption to prevent unauthorized account access, fraud and illegal financial activity.
2.4 Customer Support
When providing 24/7 support in Myanmar language via Live Chat, your queries are recorded and used to resolve issues effectively.
2.5 Legal Compliance
We handle the personal data required to comply with applicable laws and regulations, anti-money laundering (AML) requirements, and player age verification.
2.6 Platform Improvement
We use anonymized, aggregated statistical data to analyze player usage patterns and optimize the platform.
Section 3 — Sharing with Third Parties
3.1 When We Share Data
q7979 does not sell or rent your personal data to third parties. However, it may be shared with third parties in the following situations, under strict controls—
- Payment Service Providers: Only the data strictly necessary to process financial transactions is shared with KBZPay, Wave Money, AYA Pay and CB Pay.
- Game Technology Providers: Gameplay data is shared with the technology companies that power games on the platform only to the extent needed to deliver those games.
- Legal Requests: Data is disclosed only when required by law, by judicial or regulatory authorities, or when necessary to protect our interests.
3.2 International Transfers
Some of our service providers may host servers outside Myanmar. Any such transfer of personal data will be protected to a standard equal to or higher than the standards described in this policy.
Section 4 — Cookies and Tracking Technologies
4.1 What Are Cookies
Cookies are small text files stored in your browser. They help the platform run more efficiently and remember your preferences.
4.2 Types of Cookies We Use
- Essential Cookies: For maintaining your login session and security checks
- Preference Cookies: To remember your language choice and usage settings
- Analytics Cookies: To collect anonymous usage data for improving the platform
4.3 Blocking Cookies
You can block cookies in your browser settings. Please note that blocking essential cookies may limit some platform functionality.
Section 5 — Personal Data Retention Period
We retain personal data only for as long as needed to fulfil its purpose or as required by law, whichever is longer—
- Active Account Holders: Retained for the full duration the account remains open
- Closed Accounts: Retained for as long as needed to meet financial and legal obligations after the retention period ends
- Financial Records: Retained in line with legally required retention periods
- KYC Documents: Retained for the duration required by financial compliance and regulatory retention rules
Once the retention period expires, we will securely delete or anonymise your personal data.
Section 6 — Your Protection Rights
Every q7979 player has the following rights regarding their personal data—
6.1 Right of Access
You can request a copy of the personal data we hold about you. We will respond to your request as quickly as possible.
6.2 Right of Rectification
If any of your personal data is inaccurate or incomplete, you can request a correction via Live Chat.
6.3 Right of Erasure
You can request deletion of personal data that is not subject to legal obligations. Please note that if an account is removed, financial records and KYC documents will continue to be retained for as long as the law requires.
6.4 Right of Restriction
You can request that we restrict how we process your personal data in certain circumstances — for example, while its accuracy is being verified.
6.5 Right to Object
You have the right to object to processing of your personal data that is based on our legitimate interests. If we wish to continue, we must demonstrate that our legitimate interests override yours.
For any questions about these rights, contact us at [email protected]
Section 7 — Data Security Measures
q7979 has technical and operational safeguards in place to protect personal data against accidental deletion, loss, alteration, unauthorised disclosure or unauthorised access—
- SSL/TLS encryption — to protect all data in transit
- Two-Factor Authentication — to verify account access
- External verification of financial transactions before processing
- Data access restricted to staff who require it
- Regular security audits and vulnerability assessments
By using the platform, you acknowledge that these measures are in place while understanding that we cannot guarantee 100% security. In the event of a security breach, we will act immediately, notify affected players, and put protective measures in place.
Section 8 — Age Restriction and Minor Protection
The q7979 platform is accessible to players aged 21 and above only. We do not knowingly collect or store personal data from anyone under 21.
If we become aware that a player is under 21, we will suspend their account and delete their personal data as quickly as legally permitted.
If a parent or guardian suspects their child has accessed the platform, contact us immediately at [email protected]
Section 9 — Policy Changes
We may update this Privacy Policy from time to time. When changes occur—
- The "Last Updated" date on this page will be revised first
- Players will be notified by email for significant changes
- Continued use of the platform after changes take effect will be treated as acceptance of those changes
We recommend that players review this policy regularly.
Section 10 — Contact Us
If you have any questions, requests or complaints about this Privacy Policy, you can reach us through the following channels—
- Live Chat: Available 24/7 in Myanmar language — for an immediate response
- Email: [email protected]
We promise to handle any inquiries related to personal data protection as quickly as possible.